Question 1

What products do you sell?

Accepted Answer

We specialize in mobile phones, phone accessories, chargers, cables, covers, and other electronics to keep you connected.

Question 2

Are your products original and guaranteed?

Accepted Answer

Yes. All our products are 100% genuine, tested, and come with warranty or replacement guarantees depending on the item.

Question 3

Do you offer delivery?

Accepted Answer

Yes, we offer fast delivery across Qatar. Delivery time usually is Same day delivery within Doha and up to 1 day outside Doha. Free delivery for goods above 100 QAR but a flat rate of 10 QAR for goods below 100 QAR

Question 4

. Do you offer wholesale or bulk deals?

Accepted Answer

Yes, we provide special discounts for bulk orders. Please reach out to our sales manager for wholesale inquiries.

Question 5

What is your return and exchange policy?

Accepted Answer

If you receive a defective or wrong product, you can request a return or exchange within 7 days of purchase. The item must be unused and in original packaging.

Question 6

How can I contact customer support?

Accepted Answer

You can reach us via:
WhatsApp: [+974 7080 4188]
Instagram: [@goldteldoha]
Facebook: Gold Tel Phones Qatar
Or visit us directly at Al Watan Center, Doha

Question 7

Can I pick up my order from your store?

Accepted Answer

Yes, you can choose the “Store Pickup” option during checkout and collect your order from our shop at Old Ghanim, Street No 310, Building Number 09,  Doha, Al Watan Center, 1st Floor, Shop No F06

Question 8

What payment methods do you accept?

Accepted Answer

We accept cash on delivery, bank transfer, card payments, and online payments through our website checkout.

Question 9

Do you provide international shipping?

Accepted Answer

Currently, we only deliver within Qatar. For international orders, please contact us directly to confirm.

FAQ

Frequently asked questions

What products do you sell?

Are your products original and guaranteed?

Do you offer delivery?

. Do you offer wholesale or bulk deals?

What is your return and exchange policy?

How can I contact customer support?

Can I pick up my order from your store?

What payment methods do you accept?

Do you provide international shipping?

Our
Brands

How can we help?

PUBLISHED BY: RAPHAEL ELICK OTIENO

FAQ

Frequently asked questions

What products do you sell?

Are your products original and guaranteed?

Do you offer delivery?

. Do you offer wholesale or bulk deals?

What is your return and exchange policy?

How can I contact customer support?

Can I pick up my order from your store?

What payment methods do you accept?

Do you provide international shipping?

Our Brands

How can we help?

PUBLISHED BY: RAPHAEL ELICK OTIENO

Our
Brands